Please review the written quotation and invoice issued for your specific service.
Professional service fees
Once consultation, document review, invitation-support work, form preparation or other processing has started, the portion relating to work already performed may be non-refundable.
Third-party fees
Government, embassy, visa-centre, invitation-provider, courier, insurance and other third-party fees are subject to the rules of those providers and may be non-refundable.
Visa refusal or delay
A refusal, delay or change in requirements does not automatically create a right to a refund because such decisions are outside our control.